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Wiki Knowledge Base

Accounts FAQ

Accounts FAQ
accounts-faq

Do I have to create a new account for every group I want to join/create?

No, you don't. You can use one GROU.PS ID to join/create as many groups as you'd like.


Somebody created a GROU.PS account using my email address without my knowledge. What should I do?

Send an email to sales@groups-inc.com, and we'll take care of it for you.


I forgot my password, what do I do?

Use the password recovery tool to regain access: http://grou.ps/YOURGROUPNAMEHERE/recover


How do I change my e-mail address?

You can change the email associated with your GROU.PS account by clicking on the ‘My Account' link in your group. The URL for this page looks like this: http://grou.ps/YOURGROUPNAMEHERE/dashboard/password


How do I change my password?

You can change the password for your GROU.PS account by clicking on the ‘My Account' link in your group. The URL for this page looks like this: http://grou.ps/YOURGROUPNAMEHERE/dashboard/password