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Pay Wall FAQ

Pay Wall FAQ
pay-wall-faq
Pay Wall is a service which lets you charge members for access to some or all parts of your site. Through Pay Wall, you can even give free trial to content for X number of days. 

IMPORTANT NOTE: WE DO NOT OFFER A WAY FOR YOU TO CHARGE CURRENT MEMBERS BUT ONLY NEW MEMBER SIGNUPS FROM THE DATE YOUR PAY WALL FEATURE IS ACTIVATED. However, we may offer this feature in the future.

Most common questions regarding Pay Wall:


1) Will the Pay Wall feature give some kind of CMS, where I can see how many subscribers I have and add subscribers for free (if I want to) and delete subscribers who have unsubscribed?

Answer:
There is no CMS currently. You can see how many subscribers you have in the number of members. If we cannot withdraw from the subscirbers credit card they will automatically be unsubscribed. To unsubscribe the member can contact our suppoprt team.
Members=Subscribers.


2) Can I lock part of an existing grou.ps site so just the paid subscribers can have access to some different pages like  files,videos, an embedded page and a forum,  even though the non-paid part of the site already has these pages on it. (ie duplicate video/forum/file pages, one set for the non-paying to see, the other set for just the payed members to see which will have different content.

Answer: Not yet. Subscriber=members. But you can have visitors for your publıc pages. So what we can do is separate private and public.

3) Is the 10% charge (if I charge in that bracket) the total charge for Pay Wall (excluding the $198), or will I get charged again to transfer the money to my bank account, or does the Pay wall money just go straight into my bank account?


Answer: We send a check to your address on amonthly basis,when you exceed 100 USD.


4-When someone unsubscribes, will they automatically be taken off the paid members access or do I do that manually? How will I know if they have unsubscribed via email notification?


Answer:
Yes they will automatically be taken off. There is no e-mail notification. However we will send them a white label warning message. If they do not pay they will be automatically unsubscribed from your group.

5-Once Pay wall is set up, will the funds from peoples card, just go straight into my bank account - fee?


Answer:
No. Once it reaches 100 USD we send it to your account.

6-The card people use to pay can that be debit and credit cards, from any nationality?


Answer:
Yes

7-How would my customers cancel though?  Is there a pop-up to cancel?  Do they contact me via email & I contact you to refund them?


Answer:
The members have to warn you and you in return to us.We suggest you prepare a page of your terms and conditions. Your members can send an e-mail to cancel_valet_plan@groups-inc.com. We plan to have this process automatic in the next quarter.


8-Is there a trial period for Pay Wall?


Answer: No. Once you have paid the set up we go ahead and develop the platform for you.

9-How do you forward the money?

Answer: Check once you reach the 100 USD mark

10-Do you use Chargify for the paywall as well?

Answer: Yes

11-Can I charge $1 for a week of access if I wanted to?

Answer: Unfortunately you cannot for now

12-Can I charge for different membership levels if I wanted to and give access to a variety of types of content?

Answer: There is only one level of membership

13-How many plans can i offer?

Answer: One for now.

14-Do i need to set up a bank account for Pay Wall

Answer: No.
Details Regarding Pay Wall:

Our Paywall cost details are as follows:

  • Set up Fee: 99$
  • Gateway Fee(This is a fee that bank's charge the price quote is not dependent on Grou.ps. We work with http://www.authorize.net/): 99$



**Please note that these will cover the credit card transaction fees you will face.